Coaches are professionals who are focused on helping others with personal improvement. They have relied on basic communication systems like emails, but the profession is slowly transforming as it embraces technology.
— By Ingrid Johnson

Technology is disrupting every industry, and that includes business coaching. Some industries, like health and wellness, were early technology adopters. Other industries, like business coaching, have not been as quick to embrace the advantages that advanced technology can bring to the coaching process. They are not tech free, but they do continue to utilize the most basic technology tools like emails and automated periodic satisfaction surveys. These are not behavior or thought changing activities, and changing behaviors to improve outcomes is the point of leadership coaching.

Technologies that can improve the coaching process and lead to measurable outcomes include things like app-based remote access to d...

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